Shipping policy
This Shipping Policy applies to all orders placed on Oslevia.
Processing Time
Orders are processed within 24 to 48 business hours after payment is confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed. In such cases, customers will be notified via email.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 7 to 12 business days, depending on your location and the shipping carrier.
Shipping times are estimates and may vary due to factors outside of our control, including customs delays, carrier disruptions, or seasonal demand.
Shipping Destinations
Oslevia ships to multiple destinations. Delivery times may vary depending on the destination country or region.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking details, if available.
Shipping Delays
Oslevia is not responsible for delays caused by:
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Customs clearance processes
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Postal or carrier service disruptions
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Incorrect or incomplete shipping information
Incorrect Address
Customers are responsible for ensuring that their shipping address is accurate at checkout. Oslevia is not liable for orders shipped to incorrect addresses provided by the customer.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact Oslevia's customer support at contact@oslevia.com.